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New Chapter Coaching and Consulting®


Building Sustainable, High-Impact Systems for Secondary Newcomer & Multilingual Learners


We partner with schools committed to helping multilingual learners thrive. Working together to build on their strengths, create sustainable systems, and protect teacher capacity. 

A diverse secondary school classroom with male and female students of various racial backgrounds, including Muslim students, collaborating in small groups on a project while a teacher instructs in the background.

The Context: A Current Reality

Newcomer, refugee, and Multilingual Learners (MLLs) enter our schools with incredible strengths, but they also navigate complex linguistic and cultural transitions.

At the same time, districts are facing the challenge of maximizing resources. With recent Title III updates and ESSA graduation targets, leaders are looking for high-impact ways to invest in their MLL programs. Meanwhile, educators are deeply committed but often stretched thin by large caseloads and limited time for collaboration.

You cannot hit academic targets without first establishing student belonging and protecting teacher capacity. That is where we step in.

The New Chapter MLL Instructional Partnership Model™

Rather than relying on isolated professional development sessions, our work is grounded in real classroom conditions.

Our trademarked model is an embedded, collaborative framework that centers the work of ESL/MLL/Bilingual specialists. We work directly with your team to integrate manageable, trauma-informed practices that promote language development, social-emotional well-being, and active academic engagement.

Read Dr. Mehtap Akay's Story

Our Core Focus Areas:

  • Individualized, Side-by-Side Coaching: For ESL/MLL/Bilingual educators dedicated to newcomer and refugee success.

  • Manageable SEL Integration: Belonging-centered language strategies that feel like a support, not "one more thing" on a teacher's plate.

  • Strategic Leadership Alignment: Helping district leaders align instructional goals with Title III and state grant priorities to build sustainable programs.

Led by Lived Experience and Academic Rigor 

Founded by Dr. Mehtap Akay, our frameworks connect leading research with practical field experience. As a multilingual former refugee and immigrant with a Ph.D. in Teacher Education and cross-continental K-16 experience, Dr. Akay brings a rare perspective to district consulting. She ensures strategies are culturally responsive, asset-based, and deeply empathetic.

Partnership Outcomes

Schools participating in the New Chapter Model™ experience:

  • Maximized Funding ROI: Instructional practices aligned with Title III supplemental funding parameters.

  • Protected Teacher Capacity: MLL educators who feel supported and equipped, leading to higher staff retention.

  • Increased Academic Access: Frameworks that empower specialists to maximize newcomer participation through high-impact scaffolding.

  • Sustainable Systems: Long-term structures that continue supporting learners long after our coaching concludes.

Learn more

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Intentional Capacity & Next Steps

To ensure depth and sustained impact, we partner with a limited number of schools each academic year. We typically secure partnerships in advance to align with district budgeting cycles. Institutional investment is tailored to school size, educator count, services, and the scope of coaching.

Explore our Partnership Pathways

Let’s Begin the Conversation

If your district is looking to deepen its support for newcomer and multilingual learners, I invite you to schedule an exploratory call. We will discuss your school’s unique context, the goals of your MLL team, and explore how a tailored instructional partnership can support your growth.

Schedule an Exploratory Conversation

See the Work in Action

We partner with K-12 school districts, universities, refugee resettlement agencies, and organizations to transform the newcomer instructional experience. Our model is informed by 16+ years of classroom teaching, academic research, and deep, cross-continental field experiences.

Explore our Evidence of Impact and Case Studies to see the specific outcomes of our school and agency partnerships.


Evidence of Impact 

Our Valued Partners

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