New Chapter

Coaching and Consulting®

Partnering with Secondary Schools to Strengthen Instruction and Support for Multilingual Learners

Through the New Chapter Multilingual Learner Instructional Partnership Model™, we work alongside educators and school leaders to strengthen multilingual learner instruction through embedded coaching, collaboration, and sustainable instructional practices.

Our partnerships focus on embedded coaching, educator collaboration, and sustainable instructional practices that strengthen learning opportunities for multilingual students.

Schedule an Exploratory Conversation

We intentionally partner with a limited number of schools each academic year to ensure depth, quality, and sustained impact. Partnership capacity is planned in advance and discussed during exploratory consultations.

The Context

Newcomer, refugee, and multilingual learners enter secondary schools with significant strengths while also navigating complex linguistic, academic, and cultural transitions.

Supporting these students well requires thoughtful instructional practices and meaningful support for the educators who work most closely with them.

Across many schools, MLL/ESL educators are deeply committed to their students while navigating demanding instructional expectations, large caseloads, and limited time for collaboration.

Through the New Chapter Multilingual Learner Instructional Partnership Model™, we partner with schools to work alongside educators and leadership teams in strengthening classroom practices that support multilingual learners’ language development, social-emotional learning, sense of belonging, and academic engagement.

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What We Do

We collaborate with secondary schools to support educators working with newcomer, refugee, and multilingual learners.

Our partnerships focus on strengthening instructional practices, supporting teacher capacity, and creating space for meaningful collaboration around multilingual instruction.

Rather than isolated professional development sessions, our work is grounded in embedded coaching, reflective collaboration, and practical strategies shaped by real classroom conditions.

Through the New Chapter Instructional Partnership Model™, the work is structured, embedded, and intentionally paced to align with academic cycles and school improvement priorities.

Schedule an Exploratory Conversation

What the Partnership Includes

The partnership is designed to work within the realities of secondary schools while strengthening instructional practice and educator collaboration.

Through the New Chapter Multilingual Learner Instructional Partnership Model™, the partnership may include:

• leadership alignment and contextual needs assessment

• classroom observation and reflection cycles

• individualized coaching for MLL (ESL/ENL/ELD) educators

• belonging-centered language development strategies

• manageable, high-impact instructional shifts

• sustainability planning that protects teacher capacity and supports long-term practice

Outcomes

Schools participating in the partnership often experience:

• strengthened instructional practices supporting multilingual learners

• MLL educators who feel better supported in addressing students' complex language and social-emotional needs

• improved collaboration between MLL educators and classroom teachers

• increased student engagement and classroom participation

• sustainable practices that continue supporting newcomer, refugee, and multilingual learners over time

Because this work is relational and embedded within existing school structures, partnerships are typically secured in advance of the academic year to allow for thoughtful integration into school improvement goals and budgeting cycles.

Institutional investment is tailored to school size, scope of coaching, and partnership goals.

Our Partnership Model

New Chapter Multilingual Learner Instructional Partnership Model™

A collaborative framework for strengthening multilingual learner instruction in secondary schools.

The New Chapter Partnership Model™ centers the work of MLL educators while ensuring school leadership is aligned to support sustainable instructional practices for multilingual learners.

This embedded partnership integrates coaching, collaboration, and instructional reflection within the everyday realities of secondary classrooms.

Through structured collaboration with educators and school leaders, the model supports schools in strengthening instructional practices, building teacher capacity, and creating conditions where multilingual learners can meaningfully engage in academic learning.

Let's Begin the Conversation

If your school is exploring ways to strengthen support for multilingual learners, we welcome a conversation to explore alignment.

During the exploratory conversation, we will discuss your school’s current context, the needs of MLL/ESL educators, and whether a partnership would be a meaningful fit.

Schedule an Exploratory Conversation. Contact us

Evidence of Impact

“I’m so grateful to Mehtap Akay, not only a true professional but also a wonderful, kind person. She guided me through the process of starting my teaching career in the U.S., helping me review my resume and other materials, and sharing insights about the working culture that you simply can’t find online. After talking with her, I felt a real boost of confidence and realized, “I can do it” and I did. Her support and encouragement made a huge difference in my journey."
— Olha L., ESL & Chinese Teacher

“When I moved to the United States, I struggled to balance my personal life with my academic goals. Dr. Mehtap Akay introduced me to practical techniques for time management and showed me how to apply them to my ongoing tasks. She guided me through applying for and completing my master’s degree, making it much easier to adapt to a new environment while pursuing my academic passions.
— Meryem A., Grad School Student

“I learned SO much! That was an AMAZING 5 hours. I learned how I can support students, was encouraged to be positive in the classroom! Time went by SO quickly.”
— Fellow Teacher at KIPP Charter School, Touro University SEL PD for K-8 Teachers

"Great PD! This was the best one I had so far this year!”
— Fellow Teacher at KIPP Charter School, Touro University, SEL PD for K-8 Teachers

"Dr. Akay is a formidable presence and professional leader with comprehensive knowledge, expertise, and practical problem-solving strategies to achieve the most positive, fulfilling, and meaningful experiences for the young newcomers. My memories of the Summer Academy, the students, and Dr. Akay’s integrity, devotion and commitment will remain close in my heart always, and I am thankful for having the honor of learning under her tutelage as well as the opportunity to follow her example of understanding and compassion.
Dorothy K., ESL teacher*
*Collected from the colleagues from recent role/s & organizations served.

"...What stood out to me was Mehtap’s integration of intellect and compassion in her pedagogical and leadership approaches: she took the time to get to know both the teachers and the students by listening in a patient and empathetic manner while providing insightful advice and perspectives...The literacy-centered techniques and approaches that Mehtap taught during the program were helpful in allowing me to better serve the students. The observations provided by Mehtap during initial assessments allowed me to better tailor the lessons to suit the individual needs and goals of the students. I’m grateful for her insights and support throughout the program.”
— Dr. Andrea B.*

"...Mehtap's passion for education and commitment to our youth were truly inspiring. Mehtap excels at connecting with students from diverse backgrounds, fostering an inclusive environment that encourages engagement. Working alongside her was transformative. Her dedication and positivity greatly impacted our students and inspired the entire team. I highly recommend Mehtap for any initiative where she can positively influence as an educational coach and consultant.”
— Celine Diene, Lead ESL Teacher*

"Mehtap has been an invaluable source of support and guidance throughout my graduate school application process. Her insightful recommendations, such as tailoring my cover letter to align with each program's mission and vision and including cultural components, were truly pivotal. Thanks to her thorough feedback, I was accepted to a highly competitive graduate program, which marked one of the most significant milestones in my academic career. I am deeply grateful for her unwavering support, professionalism, and expertise."
— S.B., Grad School Coaching Client